Privacy Policy

Last Updated: January 2, 2025

StatTrackr ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Service.

For the purposes of data protection laws, StatTrackr is the "data controller" of your personal information.

By using StatTrackr, you consent to the data practices described in this Privacy Policy. If you do not agree with this policy, please discontinue use of the Service.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide when you:

  • Create an Account: Email address, username, password
  • Subscribe to Paid Plans: Payment information (processed securely through Stripe; we do not store full credit card details)
  • Use the Bet Journal: Betting records, wagers, outcomes, and notes you manually enter
  • Contact Us: Name, email, and message content

1.2 Automatically Collected Information

When you access the Service, we automatically collect:

  • Usage Data: Pages visited, features used, time spent, click patterns
  • Device Information: IP address, browser type, operating system, device identifiers
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance user experience and analyze usage patterns
  • Log Data: Server logs including timestamps, error messages, and access records

1.3 Third-Party Data

We collect publicly available sports statistics and data from third-party sources (e.g., NBA stats, injury reports). This data is not personal information about you.

2. How We Use Your Information

We use your information to:

  • Provide the Service: Enable account access, deliver features, and personalize your experience
  • Process Payments: Handle subscriptions and billing through our payment processor (Stripe)
  • Communicate with You: Send account notifications, service updates, and respond to inquiries
  • Improve the Service: Analyze usage patterns, fix bugs, and develop new features
  • Security and Fraud Prevention: Detect and prevent unauthorized access, abuse, and security threats
  • Legal Compliance: Comply with applicable laws, regulations, and legal processes
  • Marketing (Optional): Send promotional emails if you opt-in (you can unsubscribe anytime)

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who assist with hosting, analytics, payment processing (e.g., Stripe), and customer support. These providers are contractually obligated to protect your data.
  • Legal Authorities: If required by law, court order, or government request, or to protect our rights, property, or safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the new entity
  • With Your Consent: We may share information with third parties when you explicitly consent

Our service providers are only permitted to process your information for the specific purposes for which it was provided, in accordance with this Privacy Policy.

We do NOT share your betting journal data or personal betting records with any third parties for marketing or advertising purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies for:

  • Essential Cookies: Required for authentication and security
  • Analytics Cookies: To understand how users interact with the Service
  • Preference Cookies: To remember your settings and preferences

We may use third-party analytics tools (e.g., Google Analytics) to help us understand user interactions and improve the Service. These tools collect aggregated, non-personal information and operate under their own privacy policies.

You can control cookies through your browser settings. Note that disabling cookies may affect functionality.

5. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit (SSL/TLS)
  • Encryption of sensitive data at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Secure payment processing through PCI-compliant providers

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

  • Provide the Service and maintain your account
  • Comply with legal obligations (e.g., tax records, audit requirements)
  • Resolve disputes and enforce our agreements

When you delete your account, we will delete or anonymize your personal information within 90 days, except where we must retain data for legal compliance.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

7.1 General Rights

  • Access: Request a copy of your personal information
  • Correction: Request corrections to inaccurate or incomplete data
  • Deletion: Request deletion of your personal information (subject to legal exceptions)
  • Data Portability: Receive your data in a structured, machine-readable format
  • Opt-Out: Unsubscribe from marketing communications

7.2 GDPR Rights (EEA/UK Users)

If you are located in the European Economic Area or United Kingdom, you have additional rights under GDPR:

  • Right to Object: Object to processing based on legitimate interests
  • Right to Restrict Processing: Request limitation of processing in certain circumstances
  • Right to Withdraw Consent: Withdraw consent for data processing at any time
  • Right to Lodge a Complaint: File a complaint with your local data protection authority

7.3 CCPA Rights (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: Request disclosure of personal information collected, used, and shared
  • Right to Delete: Request deletion of personal information
  • Right to Opt-Out: Opt-out of the sale of personal information (we do not sell your data)
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise your rights, contact us at: Support@Stattrackr.co

8. Children's Privacy

StatTrackr is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly. If you believe we have collected information from a child, please contact us immediately.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can take appropriate action.

9. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your own.

Where required by law, we implement appropriate safeguards — such as Standard Contractual Clauses or equivalent mechanisms — to ensure your information remains protected according to this Privacy Policy.

10. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Do Not Track Signals

Some browsers transmit "Do Not Track" (DNT) signals. We do not currently respond to DNT signals, as there is no industry-wide standard for how to interpret and respond to them.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

  • Posting the updated policy on this page with a new "Last Updated" date
  • Sending an email notification to registered users (for material changes)

Your continued use of the Service after changes take effect constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@stattrackr.co

Data Protection Officer: For GDPR-related inquiries, you may contact our Data Protection Officer at the same email address.

By using StatTrackr, you confirm that you have read, understood, and agree to this Privacy Policy.

Last reviewed: January 2, 2025